A guest portal that answers questions and sells extras
Every reservation gets its own page with your brand, with everything guests need before, during and after the stay, plus extras they can book and pay for in a few taps.
At a glance
The MAPRO guest portal creates a page for each reservation, with your company logo and the details of the home and the stay. Guests find check-in instructions, the door code, Wi-Fi, house rules, contracts and receipts without logging in or messaging your team, register everyone in their party, and can buy extras like pool heat, a BBQ grill or late check-out. Extras are paid through the payment gateway you already use and added to the reservation automatically. It is built for vacation rental property management companies that want fewer repetitive questions and more revenue per booking.
How the guest portal works
Everything about the stay, in one link
Reservation details, address, check-in time, door code, Wi-Fi, house rules and check-out instructions, on a page with your logo that guests can open on any phone. The home and resort pages show photos, amenities and what is nearby.
Extras that sell themselves
Offer pool heat, a BBQ grill, early check-in, late check-out or anything you define for each property. Guests pay in the portal through the gateway you already use, and MAPRO adds the service and its amount to the reservation, with no one on your team typing it in.
Fewer repetitive questions
Door codes, Wi-Fi and check-in times are always one tap away.
New revenue on every booking
Extras are offered before arrival, when guests are planning the trip.
Contracts and guest registration
Guests sign the rental agreement and list everyone staying in the home.
We no longer have to juggle multiple tools and platforms to get the job done.
Guest Portal questions
Do guests need an account to open the guest portal?
No. Each reservation has its own link, and guests open it without creating an account or logging in.
Which extras can I offer?
Anything you define for each property, such as pool heat, a BBQ grill, early check-in or late check-out, with your own prices.
How are extras paid and recorded?
Guests pay in the portal through the payment gateway your company already uses. When the payment is approved, MAPRO adds the service and its amount to the reservation automatically.
How is the guest portal different from the homeowner portal?
The guest portal is the stay experience for the guest of one reservation. The homeowner portal is the private view where property owners follow reservations, expenses and statements of their home.
Turn every reservation into a better stay
See how the guest portal answers questions before they are asked and sells extras on every booking.