Automation tools for vacation rentals

From guest communication to maintenance management, MAPRO automates the repetitive work so your team can focus on growing your vacation rental business.

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Settings / Automations / Check-in Voucher

Automation BuilderCreate and configure automated messages and actions for your reservations.Applies toReservationStatusActive

1 · TriggerWhen and for which reservations?The event that schedules the automation, and which reservations it applies to.Start when

Reservation Confirmed

Only for reservations whereAll reservations. Add filters to schedule only some of them (channel, property, amenities, services).

2 · ScheduleWhen should the action run?Relative time based on the reservation dates, with optional reminders.

24 hours before check-inFirst send

Delivery window08:00 to 21:00 · Property timezone · next available time

Late sends and duplicatesIf the send time already passed, send now · Once per reservation

3 · ConditionsBefore sending, checkIf these fail, MAPRO retries until check-in and then alerts on the reservation.

Checked automaticallyReservation Status is Confirmedfrom Step 1

Also check

Payment Percentage ≥ 100%

AND

Guest Code exists

4 · ActionsWhat should happen?Actions run in this order.

1 · Send EmailTemplate: Check-in Voucher · Recipient: Guest

2 · Send Channel MessageTemplate: Check-in Voucher · Recipient: Guest

2 actions+ Add Action

At a glance

MAPRO automation tools handle recurring vacation rental tasks automatically, including guest messages, owner payments, preventive maintenance, smart pricing, e-contracts, smart lock codes and SMS alerts to cleaning and maintenance crews. They are built for property management companies that want to save time and reduce manual work across their portfolio.

Automate the work that repeats every stay

Automated messages

Send personalized messages, updates and reminders to guests at every stage of the stay, for a hassle-free experience without writing each one by hand.

2 · ScheduleWhen should the action run?Relative time based on the reservation dates, with optional reminders.

1 hour after reservation confirmedFirst send

Repeat until something happensEvery 24 hours, up to 3 times, until Contract Status is signedPreview · Reservation #5310482, check-in Oct 9 16:00#1Oct 310:20#2Oct 410:20#3Oct 510:20Or stopscontract is signed

4 · ActionsWhat should happen?Actions run in this order.

1 · Send EmailTemplate: Contract Reminder · Recipient: Guest

2 · Send Channel MessageTemplate: Contract Reminder · Recipient: Guest

2 actions+ Add Action

Automated payments

Eliminate tedious manual work and keep payments accurate and on time, without spreadsheets.

Preventive maintenance

Catch issues before they happen and extend the life of each property.

Smart locks

Keyless check-in with codes generated for guests and staff, no key exchange needed.

Smart pricing

Synchronize rates and respond to market changes to maximize profitability.

E-contracts

Digital signatures and automatic email notifications for rental agreements.

SMS notifications

Alerts to cleaning and maintenance crews the moment something changes.

Automated reminders

Cleaning and inspection reminders so every turnover happens on time.

I tried three different property management software before finding MAPRO. I no longer have to juggle multiple tools and platforms to get the job done.

Liza, on Google

Automation questions

What can I automate with MAPRO?

Guest messages and reminders, owner payments, preventive maintenance, cleaning and inspection reminders, smart pricing, e-contracts, smart lock codes and SMS alerts to your crews.

Does MAPRO work with smart locks?

Yes. MAPRO integrates with smart lock partners such as Schlage, SmartThings, Lynx and PointCentral, so guests and staff get codes for a keyless check-in.

Can automated messages be personalized?

Yes. Automated messages are personalized for each guest and sent with updates and reminders at every stage of the stay.

Get your time back

Tell us which tasks take most of your team's day and we will show you what MAPRO can automate.

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