Guest communication for vacation rentals, powered by AI
The MAPRO AInbox brings every guest conversation from every channel into one place, with AI that helps your team answer faster and better.
At a glance
MAPRO guest communication combines the AInbox, a unified inbox with AI-suggested replies for conversations from every channel, with automated messages, SMS notifications and review management. It is built for vacation rental property management companies that want to answer guests faster and earn better reviews.
Every guest conversation, one inbox
Unified AI Inbox
Organize every guest conversation from every channel in one central place, with AI that suggests replies so your team answers faster.
Review management
Gather guest feedback, learn what to improve and grow your reputation with better reviews.
Automated messages
Personalized messages, updates and reminders at every stage of the stay.
SMS notifications
Alerts to cleaning and maintenance crews the moment something changes.
E-contracts
Digital signatures and automatic email notifications for rental agreements.
They always assist me as soon as possible and actually resolve the issue.
Guest communication questions
What is the MAPRO AInbox?
The AInbox is MAPRO's unified inbox. It brings guest conversations from every channel into one place, with AI that helps your team answer faster and better.
Can MAPRO send messages to guests automatically?
Yes. Automated messages send personalized updates and reminders to guests at every stage of the stay.
Does MAPRO help with guest reviews?
Yes. Review management helps you gather guest feedback and grow your reputation.
Answer every guest from one place
Tell us how your team talks to guests today and we will show you the AInbox with your own scenario.